Whether you have employees, a large team, a small team, or you are a sole proprietor, you are a leader. Leaders get up, they lead by example and consistency, which they instill each and every single day.
And as leaders, we’re also expected to be able to demonstrate our leadership in the most challenging times.
Not just the good, the easy, when things are going great, and everybody’s happy, but more importantly, during the crisis moments. It’s our responsibility to be ready for anything and everything.
So I want to share with you five ways that we can all demonstrate our leadership during a crisis, from The Black Swan Group.
1. Mentally Prepare
Start mentally preparing before the crisis materializes. Before we talk too much about this, take a look at number two:
2. Accept Responsibility
At some point, there’s going to be a crisis. Accept the fact that you will be held responsible – and attacked for it. During those moments, tempers will be running high. When you accept there will be blame, you can return to number one and be mentally prepared to handle the emotions that arise.
Those of us that are the most prepared are going to be able to effectively communicate and win every tough situation that we are facing.
3. Be Sincere, Genuine, and Confident
As a leader, you need to connect with the people you work with. In times of crisis, your team will be turning to you for support and guidance. Be honest about the challenges you face, while showing confidence that you can overcome it.
4. Make a Decision
This may be the most important step in the midst of a crisis.
Indecision isn’t helpful to anyone and will add to the confusion. As a leader, your job is to make a decision and stand by it.
5. Control the Chaos
Just because you make a decision doesn’t mean people won’t be scared. As soon as you are aware of the crisis, communicate with your team, and determine how you can help people calm down.
As a leader, you will face many challenges this year – some big, others small. There isn’t a crisis coming up that you can’t handle if you recognize what is happening and practice these five actions.